Shipping Policy

Order Processing

Most orders are processed and shipped within 1–3 business days after your order is placed. Orders are not processed or shipped on weekends or holidays.

During holidays, periods of high order volume, or unforeseen circumstances, processing may take slightly longer. We will communicate with you if there is a significant delay.

Pre-order, made-to-order, and special-order items may require additional processing time. The estimated shipping timeframe for these pieces will be noted on the applicable product page.

U.S. Shipping

We ship within the United States with tracked delivery. Shipping rates and available delivery options are displayed at checkout.

Complimentary shipping is available on U.S. orders over $200. Orders below that threshold are sent at a flat calculated rate.

Once your order has shipped, you will receive a shipping confirmation email with tracking information. Delivery times shown at checkout are estimates provided by the carrier and may vary due to delays, weather, holidays, or other circumstances outside our control.

International Shipping

We ship to select international markets, including Europe, Australia, New Zealand, and the Middle East. Rates, duties, taxes, and delivery options will be displayed at checkout where available.

Import duties, taxes, and customs fees may be charged by your country upon delivery and are the responsibility of the recipient. These charges are not included in the item or shipping price at checkout unless otherwise stated.

International delivery times vary by destination and customs processing. All international orders are shipped with tracking; tracking detail availability depends on the destination carrier.

Shipping Address

Please make sure your shipping address is complete and accurate before placing your order. If you notice an error, contact us as soon as possible at love@lespera.co.

We will do our best to accommodate address changes before shipment, but we cannot guarantee that changes can be made once an order has been processed or shipped.

Lost, Delayed, or Missing Packages

If your tracking information shows an unusual delay or your package appears to be missing, please contact us at love@lespera.co and we will do our best to assist you.

Delivery timelines may be affected by circumstances outside our control once a package is in transit.

Damaged Orders

If your order arrives damaged, please contact us promptly at love@lespera.co with your order number and photos of the item and packaging so that we can review the issue and make it right.